Lost, Stolen, Damaged, or Rejected PackagesUpdated 8 months ago

Your satisfaction is our priority, and we appreciate your trust in us as we work to resolve any issues efficiently. Should any issues arise with your order, please promptly contact our dedicated customer service team at [email protected] within 24 hours of delivery. Issues include, but are not limited to, lost, stolen, or damaged packages. Prompt communication ensures that we can address concerns efficiently. Failure to contact us within this timeframe may impact the resolution process. Filing a claim with FedEx doesn't guarantee reimbursement, particularly if FedEx confirms proper delivery to the correct address, but we're here to assist you every step of the way. If your package is missing or experiences a delay of more than three days in transit, please contact our customer service team immediately so we can initiate a claim on your behalf. Please note that rejected or abandoned packages are considered final sale and will not be refunded.