💵Late or Missing RefundsUpdated 8 months ago

If you're awaiting a refund and it hasn't appeared yet, here's what you can do to check:

• First, check your online bank statement. Refunds can take some time to process, so it's worth checking to see if it's been credited back to your account.

• If you still don't see the refund, contact your financial institution; typically, it can take 5 to 7 business days for the funds to return to your account from the time they are issued.

• In some cases, you might notice a charge on your account without receiving an order confirmation. If this happens, it means your order isn't being processed, and the charge is likely pending. In such instances, please allow 5 to 7 business days for the funds to be returned to your account.

If you've followed these steps and are still experiencing issues with your refund, please reach out to us at [email protected] or via live chat on our website during our business hours. We're here to help!